BETTER CHOICES TRAINING
MY STORY
BIOGRAPHY
Denise E. Blondo
Owner, Better Choices Training
As a Learning and Development Specialist and sole proprietor of Better Choices Training, Denise possesses over 15+ years experience in developing and delivering professional workshops for Fortune 500 companies. Clients includes: Oracle, E*Trade, Google, Intel, The Herald Tribune and Sprint.
Denise specializes in business communications, performance and customer experience. Courses include: Leading from Values, Business Coaching, Public Speaking, Diversity, 1:1 CRM Strategic Marketing, Sales Training and Customer Care Excellence Programs. Denise excels in energizing and enabling diverse work teams. She creates highly interactive learning environments using multiple platforms. Her appropriate use of humor engages audiences for lasting behavioral change in the adult learner. She gains buy-in across the organization to improve processes for lean management and job satisfaction and resulting in increased profitability.
Denise is a natural marketer and produced Better Choices Environmental Consumer Guide©, which attracted national sponsorship, with no name recognition in the marketplace, and national press attention from San Francisco Business Times and MTV. Advertisers include: Arm & Hammer, Tom’s of Maine, Simple Green, Apple Computer, The Dial Corp. and Johnson & Johnson. M.A., Business Communication, CSU Hayward
B.A., University of California Santa Cruz and year abroad at Jerusalem University American Training and Development Institute ATD (Formerly ASTD)
CTESOL, English as a second language, Trans World School, San Francisco
BEtter Choices training
CERTIFIED PUBLIC SPEAKING coach
▪ develop your natural voice and deliver A powerful presentation with conviction.
▪ KEY NOTE SPEAKING, ACADEMIC TALKS and STORYTELLING.
▪ Specialization: Coaching women speakers. Give voice to your ideas!
▪ non-native Engish speakers WELCOME.
Better Choices DEVELOPing AND DELIVERing professional WORKSHOPS
Training People & Performance. COURSE TOPICS include: Public SpeAking, SALES TRAINING, Lead Coaching, NEW HIRE On-boarding,
COLD CALLING, LEADing from values and DIVERSITY.
Clients: Oracle, Intel, Google and Sprint.
START UPS AND ENTREPRENEURS WELCOME.
EDUCATION
M.A., Business Communications and Organizational Design, CSU Hayward
B.A., University of California Santa Cruz and Jerusalem University
Certified by the American Training and Development Institute (ATD)
CTESOL Certified - English as a Second Language- Trans World Schools, San Francisco
CERTIFIED PUBLIC SPEAKING coach
▪ develop your natural voice and deliver A powerful presentation with conviction.
▪ KEY NOTE SPEAKING, ACADEMIC TALKS and STORYTELLING.
▪ Specialization: Coaching women speakers. Give voice to your ideas!
▪ non-native Engish speakers WELCOME.
Better Choices DEVELOPing AND DELIVERing professional WORKSHOPS
Training People & Performance. COURSE TOPICS include: Public SpeAking, SALES TRAINING, Lead Coaching, NEW HIRE On-boarding,
COLD CALLING, LEADing from values and DIVERSITY.
Clients: Oracle, Intel, Google and Sprint.
START UPS AND ENTREPRENEURS WELCOME.
EDUCATION
M.A., Business Communications and Organizational Design, CSU Hayward
B.A., University of California Santa Cruz and Jerusalem University
Certified by the American Training and Development Institute (ATD)
CTESOL Certified - English as a Second Language- Trans World Schools, San Francisco
WHO TRAINED ME?
My Origin Story
Pacific bell as a national training manager at the communications Center in San francisco and responsible for Developing and delivering training courses for Fortune 100/500 companies. leaders in the call center/help desk space, our clients included: IBM, Hewlett Packard and sony. Disney University as Pac Bell's Ambassador, I Audited training course at DISNEY UNIVERSITY, ALONGSIDE FEDEX, Xerox AND NORDSTROMS. We all became LEADERS IN THE CUSTOMER CARE SPACE and set the standard for world class TRAINING. To every client engagement, I Brining my education and experience. SPECIALIZED TRAINING Courses COMPLETED: ASSOCIATION of Talent Development (ATD), DISNEY UNIVERSITY, SPEAKEASY Communications, diversity training, Tom Bozek - cOMMUNITy At Work, Peppers and rogers 1:1 University |
Peppers and rogers group (PRG) PRG -Carlson Marketing, widely credited with having kick-started the "CRM" revolution and authors of 1:1 Future-Building customer relationships one customer At a time. Tom Peters proclaimed this book to be his choice for Book of the Year and Business Week called it "one of the bibles of New marketing." As director of PRG's west coast training Division, My role included: Key Note speaking, developing and delivering 1:1 CRM Help desk/contact center training, including: Oracle and E*trade. |
Better choices training As A Learning and Development Specialist and owner of Better choices Training, I possess over 15 years experience developing and delivering workshops for Fortune 100/500 companies, Including: Oracle, Intel, Sprint and Google. Many of my clients hired me for full time in-house positions, which have allowed me to grow teams overtime and to success. PUBLIC SPEAKING FOR WOMEN
WHAT IS HOLDING YOU BACK! GIVE VOICE TO YOUR IDEAS ARE YOU MY NEXT TED TALK? |
